Terms and Conditions

This Agreement was last modified on 14 August 2020.

  • You must have invoice/cash memo to claim warranty.
  • Company decision will consider final in all warranty matters of any product & cannot be changed legally.

Warranty Policy

Warranty may be claimed within the specified period in case a manufacturing fault appears. The following conditions are applicable:

  1. Warranty is given on behalf of the Manufacturer/Supplier/Distributor.  If the product was sold in good working condition then the reseller/vendor is not responsible for any defect which may appear later.
  2. If the “Warranty Card Issued” is mentioned on the invoice then the customer should ensure that he/she receives the same along with the invoice, else our customer support Center will not handle the warranty.
  3. The manufacturer/supplier/distributor reserves the right to reject any warranty claim whereby the original invoice is missing.
  4. It is strongly recommended that customers should check the product before leaving our counter, as warranty begins once the receipt has been generated. In case of any problem, the product will be treated in a normal warranty claim process.
  5. The manufacturer/supplier/distributor reserves the right to reject any claim whereby the product/component is broken or shows signs of burning, rust due to weather conditions.
  6. The manufacturer/supplier/distributor reserves the right to reject any warranty claim whereby the product/component is submitted in improper condition. The product should be well packed in protective material supplied while selling.
  7.  Warranty claim due to accidental damage or electrical surge will not be entertained.
  8. Computer hardware does not include software support. Information in this regard may be obtained from the manufacturer’s website directly.
  9. The warranty claim may be rejected where the warranty sticker/serial numbers are torn or tampered with.
  10. The product/component may be replaced or repaired at the discretion of the manufacturer/supplier/distributor once the warranty claim is accepted. The duration of return may range from 3 to 8 weeks.
  11. The warranty claim may be accepted on a “conditional” basis if we are not satisfied that the defect is due to a manufacturing fault. Acceptance of warranty claim, in this case, will depend solely on the discretion of the manufacturer/supplier/distributor. Please note that this may take more time than normal.
  12. Warranty will not be entertained in case of appearance of the dot on LCD’s / LED’s.
  13. The manufacturer reserves the right to alter the warranty terms/conditions. The changes are updated on the manufacturer/supplier website.
  14. Power adapters, cables, printer cartridges/toners and all the additional accessories do not carry any warranty. Warranty claims for the same will not be entertained.
  15. International warranty depicts that the products should be registered with the manufacturer directly and the warranty claim will be handled by the user himself. Instruction of the manufacturer should be followed.
  16. Used hardware carries checking warranty only. Please ensure to check purchased hardware is in good condition before leaving the counter.
  17. We accept warranties from Mon to Fri between 11:30 am to 6:30 pm.
  18. The PC covers full warranty subject to assurance that the user did not open PC-case, During the warranty period, no component addition or removal is allowed without pre-approval of service center.
  19. The manufacturer/supplier/distributor reserves the right to charge a certain amount to upgrade the product/component in case if the product is discontinued by the manufacturer. If the customer is not willing to upgrade then the manufacturer/supplier/distributor may return the amount after deduction.
  20. Limited Warranty means that the first year is free warranty and the remaining years are paid warranty.
  21. If “Without Warranty” is mentioned on any item then please check the item before leaving the store. We will not be responsible afterwards.

REFUND POLICY

  1. We does not policy to return any product in any matter, only exchange is possible.
  2. Call us before exchange, before any action, with out unpacking, un-Used. if product shall used, we don’t exchange it.
  3. Please clearly state on the invoice the reason for whether you require an exchange, We are only able to exchange items for the same product.
  4. Personalized Items are non-returnable. Some goods are non-returnable for hygiene reasons. Please note that this does not affect your statutory rights.
  5. If a full refund including original delivery costs is required then the entire order needs to be returned back to us within three (03) working days. However you will be responsible for the cost of returning the goods to us.
  6. The returned goods need to be in their original packaging however they need to be in a sell able condition. Return postage is at your own cost and risk.
  7. You have a legal obligation to take reasonable care of the goods while they are in your possession. If you fail to comply with this obligation, we may have a right of action against you for compensation. This applies to all goods that are returned.
  8. Our returns policy does not affect your statutory rights.

Changes To This Agreement

We reserve the right, at our sole discretion, to modify or replace these Terms and Conditions by posting the updated terms on the Site. Your continued use of the Site after any such changes constitutes your acceptance of the new Terms and Conditions.

Contact Us

If you have any questions about this Agreement, please contact us filling this contact form