General Warranty Terms:

 

  1. No warranty on physical damage, misuse or short circuit.
  2. Buyer is responsible for cargo logistics.
  3. Warranty voids w/o original packing & Accessories.
  4. Delays can occur in RMA Timeframe.
  5. Incorrect installation, part swapping, self-repair, unauthorized modifications voids warranty.
  6. Short video proof of defect is mandatory before submitting claim.

The replacement is given 1 time and if product again got issue within warranty period then the distributor has the right to repair, reject or claim again with service charges or no charges.

SAPPHIRE Warranty Terms:

 

  • All product carries 22 Months Warranty or specified by seller

  • RMA time 45-65 days

AULA Warranty Terms:

 

  • Products covered by 1 Year warranty or specified by seller
  • Batteries provided with 3 Months Warranty
  • RMA time 15 days

THERMALRIGHT Warranty Terms:

 

  • PSU’s carry 2 Year warranty with (Dead/Burn) included

  • AIO’s carry 1 Year warranty (fans are not covered)

  • Heatsinks & Fans & Accessories carry 7 days check warranty

  • RMA time 15-45 days

Frequently Asked Questions

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